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BIGContacts CRM is a Contact Management and Email Marketing Solution for Small Business that helps capture leads, convert sales, and retain customers. It is affordable and easy-to-use with plans starting at $5 per user per month.
  • Affordable pricing

    BigContacts offers competitive pricing compared to other CRM solutions.

  • Ease of use

    The user interface is intuitive and easy to navigate, making it simple for users to adopt.

  • Customizable

    BigContacts allows for customization of fields and workflows to fit specific business needs.

  • Limited integrations

    BigContacts has limited integrations with other software, which may be a drawback for some businesses.

  • Basic features

    Compared to other CRM solutions, BigContacts has fewer advanced features and functionalities.

  • Limited reporting

    The reporting capabilities of BigContacts are limited, which may be a drawback for businesses that require in-depth analytics.

  • BigContacts has the opportunity to expand its integrations with other software to increase its functionality.
  • BigContacts can add more advanced features to compete with other CRM solutions in the market.
  • BigContacts can focus on targeting small businesses that require a simple and affordable CRM solution.
  • BigContacts faces competition from other established CRM solutions in the market.
  • An economic downturn could lead to decreased demand for CRM solutions, which could negatively impact BigContacts.
  • Security breaches or data leaks could damage BigContacts' reputation and lead to loss of customers.

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Review Distribution

  • 👍
    High - rated users

    The customizable sales pipeline makes it easy to track opportunities. We also use BIGContacts to generate sales reports and track our business performance. The standard reporting templates a lot of our time. Furthermore, we can save custom report filters for later use, which is a great advantage as well.Looking forward to seeing more direct integrations for the tool.

  • 🤔
    Average - rated users

    The screen was very easy to read and all customer info was clearly displayed.Cross referencing was not easy. Searching for certain info was not easy, entering info was time consuming. Didn't like having to print reports to find what I needed. The process to find info was very complicated. We couldn't easily figure out how to link our emails so they were added to the history.

  • 👎
    Low - rated users

    BIGContacts helps us manage our sales opportunities using a visual pipeline. We can add custom stages to this pipeline and move the opportunities with a simple drag-and-drop interface. Sales reps can use this tool to set up alerts to engage with prospects and customers at the most appropriate time. The CRM application also helps us track sales performance with insightful reporting and analytics.While it is possible to score and segment leads manually, there is no in-built feature for doing the same.


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BigContacts Plan

BigContacts offers three pricing plans starting at $25/month, with increasing features such as email marketing and automation in higher tiers.
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