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Neuron7 helps customer and field service teams resolve issues in seconds. Neuron7 analyzes data from any source--product manuals, past cases, technician notes, and more--to create a "resolution system of record" that accurately diagnoses and resolves any issue, for any product, within existing customer service systems. By using all of your structured and unstructured service data and blending it with the expertise of your top performers, Neuron7 is a continually learning AI and NLP solution that provides resolution intelligence for customer self-service, call center agents, and field service technicians. Its insights are readily available via search, bots, within any CRM, or in any other service tool. Deflect calls, increase first time resolutions, and reduce call handle time while capturing expert knowledge. Founded in 2020, Neuron7 is headquartered in San Jose, CA, and backed by Nexus Venture Partners and Battery Ventures.
HQ Location
San Jose, California
Year Founded
Number of Employees

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