Real-time customer communications management software
Overview
WhatsApp is a customer communications management software that helps businesses of all sizes create product catalogs and respond to customers’ messages or queries in real-time. The software provides end-to-end encryption to secure chats, voice messages, images, audio/video calls, and more.
Businesses can utilize the platform to capture and share images, audios, videos, and documents including spreadsheets, slideshows, and PDFs with customers on individual or group levels. The platform integrates with an address book in the device, allowing individuals to share current or live locations with other WhatsApp users, set customizable wallpapers, add profile pictures, choose notification sounds, and more. It also enables administrators to synchronize messages across various devices and automate back-up of chat history or ongoing conversations in the cloud.
The solution lets managers send automated messages to customers and process payments or transactions between financial accounts. WhatsApp also allows professionals to broadcast messages and receive information when the intended customer has read the message.
Typical customers
- Freelancers
- Large Enterprises
- Mid Size Business
- Non Profit
- Public Administrations
- Small Business
Platforms supported
- Android
- Mac
- Web-based
- Windows
- iPad
- iPhone
News
Comming Soon
Pricing
Value for money rating
Price starts from
Pricing options
- free
Features
- Activity Dashboard
- Alerts/Notifications
- API
- Audio Calls
- Autoresponders
- Batch Communications
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- File Sharing
- Compliance Management
- Reporting & Statistics
- Knowledge Base Management
- Video Support
- Social Media Integration
- Third-Party Integrations
- Customizable Branding
- Email Management
- Content Management
- Inbox Management
Reviews
Overall rating
Rating criteria
- Value for money
- Ease of use
- Features
- Customer support
Funding
Comming Soon
Core Team
Comming Soon