ADP SmartCompliance is a comprehensive, cloud-based human capital management (HCM) compliance portfolio designed as an extension to any HR, payroll or benefits systems, such as ERP, third party or other HCM solutions. ADP empowers employers to shift regulatory obligations to opportunities by streamlining, automating and reducing the regulatory compliance burden for organizations with a combination of intelligent technology and analytics paired with expert service. ADP SmartCompliance is platform-agnostic and is best utilized as a full suite, however employers have the option to mix and match SmartCompliance capabilities to integrate with their selected HR, payroll and benefits systems. ADP SmartCompliance is designed to continue to grow to meet the ever-changing regulatory and compliance landscape, keeping employers ahead of demands, changes and potential penalty scenarios. The ADP SmartCompliance portfolio includes: Employment Tax: Streamlined processes to support federal, states and local employment tax filing and remittance Wage Garnishments: Processing of liens, garnishments of disbursement payments; automated notification to courts, agencies & employees; and facilitating calls with employees, beneficiaries, custodial parents, attorneys & applicable agencies Tax Credits: Identify, capture and apply federal, state and local tax credits and incentives for organizations of all sizes Wage Payments: Electronic tracking and payment options designed to be flexible and meet the demands of the modern workforce Employment Verification: Provide credentialed verifiers with secure and automated access to employment, identity and income verification Health Compliance: Proactive and unlimited visibility in employer data and business practices to address employer mandates for ACA IRS and applicable state health coverage and reporting requirements Unemployment Claims: Managed unemployment claims, insurance and appeals with the assistance of ADP unemployment claims technology, analytics and dedicated professionals
Website
https://ADP.com
Category
HR
Suitable for enterprise
HQ Location
Roseland, New Jersey
Number of Employees
71228
Year Founded
1949
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I like that it is a place you can get various tax information to stay compliant. Easy to set up new tax jurisdictions and easy to monitor tax filings.
The portal is organized well and it's easy to pull data from the system. You get the details you need and reports are posted in a timely fashion. Setting up new users is easy and provisioning access to specific areas is smooth.
ADP SmartCompliance has an amazing registration service that assists with new state/local tax agencies. It also provides up to date tax compliance as well as notifications on your tax account as well as easy navigation.
Once you are knowledgeable about the ins and outs of SmartCompliance it is very easy to navigate.
Reports are an accurate and efficient resource for balancing.
It has a complete payroll system, with tools that facilitate both the calculation and payment automatically and electronically. It also allows us to make tax payments on time, and tax commitments and the best thing is that it has tools for salary deduction in terms of child support, bank debts, liens, etc., everything is done automatically and without errors.
It is fairly easy to find the reports you're looking for most of the time. Being intuitive is a little hit or miss, but generally you can find what you're looking for.
Ease of accessing information. Right at my fingertips.
There is so much data it is hard to know where to go for certain things. I also loved that you used to be able to call and ask your question or ask your direct contact a tax question but now you can't. It's case/ticket driven now. No personal connections anymore.
Invoices for the services are not available for download from the portal. This is a major inconvenience and needs to be remedied.
Sometimes can be overwhelming and need assistance and the tax registration team takes a very long time to respond to emails. I always have to call which is hard to do.
You would need to go through the training to learn the ins and outs of the system
The yearend process works great. I would recommend it to anyone looking for a great yearend W2 process.
I would like the system to have more support material to be able to learn the system in depth and quickly. Sometimes the system can be a little slow, especially if I use several tools at the same time, so the work is delayed and even on a couple of occasions there were unexpected system shutdowns, which caused me a lot of delay those days. We were able to solve this problem thanks to your incredible technical support.
It can be difficult to find something. Sometimes, tax account setup can be challenging if what Smart Compliance is looking for doesn't match what you have from the agency.
We no longer have an account manager at our disposal.
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