AestheticsPro | Workflos AppStore

AestheticsPro

4.3

352

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AestheticsPro is a HIPAA Cloud Compliant software that offers an all-in-one solution for medical spa management, including online booking, scheduling, EMR, merchant services, and marketing management. It aims to improve business performance and customer experience for practitioners and owners.

Website

https://www.aestheticspro.com/

Strengths

User-friendly interface

Easy to navigate and use
Comprehensive features

Includes scheduling, inventory management, and marketing tools
Cloud-based

Accessible from anywhere with internet connection

Weaknesses

Limited customization options

May not meet specific business needs
Limited integrations

May not integrate with all necessary software
Pricing

May be expensive for small businesses

Opportunities

Can increase functionality and appeal to more businesses
Can attract more businesses looking for comprehensive marketing solutions
Can increase integrations and appeal to more businesses

Threats

Other software providers offering similar features
Businesses may cut back on expenses, including software subscriptions
Can damage reputation and lead to loss of customers

Ask anything of AestheticsPro with Workflos AI Assistant

https://www.aestheticspro.com/

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Review Distribution

👍

High - rated users

It’s very user friendly and easy to use. Application covers majority of my needs for the clinic and staff.The software seems to have limited applications on certain browsers. Works best on Chrome.
👎

Low - rated users

Integration was easy unfortunately that's all that was.Half of the documents don't save - when asking customer support for support they only ever say they can't reproduce the problem and therefore the problem doesn't get fixed. Customer support - takes hours and then no support, every time, waiting for a response/fix/support the question is answered with a question, what type of computer what browser, have you cleared your cache, do you have the latest update...answer these...the same every time, then wait again for an answer or some help with the software problem...working on the same problems for well over a year now, still no resolve. Spending more time and money paying my staff to submit 'tickets' for problems then for them to be able to do what I'm supposed to be paying them for; seems we're giving customer support to APs customer support staff more then they are giving us support. Staff report the responses seems to be getting less and less supportive, and that they are receiving less than professional responses. The amount of time we spend trying to get assistance is unbelievable. The customer support keeps closing the 'tickets' even though they haven't fixed the problem (s). Seriously need to revamp their 'support'.