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Media Monitoring
Real-time monitoring of media coverage across various channels
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Analytics
In-depth analysis of media coverage and sentiment
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Customization
Ability to customize dashboards and reports to fit specific needs
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Pricing
Relatively high pricing compared to competitors
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User Interface
User interface can be overwhelming and difficult to navigate
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Customer Support
Customer support can be slow to respond and not always helpful
- Opportunity to expand into new markets and industries
- Opportunity to integrate with other software and tools for a more comprehensive solution
- Opportunity to form partnerships with other companies for mutual benefit
- Intense competition from other media monitoring and analytics companies
- Rapid technological advancements may make current solutions obsolete
- Economic downturns may lead to decreased demand for media monitoring and analytics services
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Review Distribution
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High - rated users
The daily monitoring reports we get from Agility are great for tracking mentions of our organization and our programs in traditional and social media. Any time we have questions or are looking for additional coverage on a specific topic, the staff at Agility are quick to respond and extremely helpful.The software takes a bit of time to get used to navigating if you do not use it on a daily basis, but the staff are always happy to help give a refresher/ walkthrough if needed.
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🤔
Average - rated users
That they allegedly manually update and refine their press contact database.Platform overall feels dated. Lacks some polish and features available in competitors' solutions. Lock you into annual contracts and will enact automatic renewal 90 days prior to contract expiration.
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Low - rated users
Nothing please stay away from Agility. If you must use them revise the contract with a lawyer to hold them accountable for the data they say they have.I have had many issues with Agility from fraudulent data to up their numbers to nightmare customer care. I should first off state that I was coming from Cision. The data in Agility is lacking and much of it is false. Agility has numerous contacts with generic emails EX. contact@pubname.com pr@pubname.com. When looking up a large outlet you can find that multiple contacts will have the same generic email, not their actual contact information. For a company selling a database of media contacts, this is a HUGE red flag. If you are in a contract with this company there is nothing you can do about it. They do not care that they have fraudulent data and that their platform doesn't deliver results. I sent a few pitches out of Agility and the results I got were horrible. Sending the same pitch through Cision provided 10X + the results of Agility. Coming from Cision I though the industry norm was that email distributions were not limited. Not in Agility. They limit emails to 25,000. After fighting with Agility over this they finally agreed to give me 1,000,000 emails that they first put in a contract but voided so this agreement wouldn't be on paper. What's not on their contract? The number of media contacts I was told they had over the phone. I have wasted thousands of dollars on Agility, a company with an inferior product and fraudulent data to up their numbers. Please take my advice and stay away!.
Media
Agility PR Solutions Plan
