Alchemer Survey
4.3
826
Alchemer is a feedback and data collection platform that helps organizations gather feedback from customers and employees. They aim to give every voice a platform and serve over 13,000 global customers, including Fortune 500 companies.
Strengths
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Customizable surveys
Users can create surveys tailored to their specific needs
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Advanced reporting
Provides detailed and customizable reports on survey results
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Integrations
Can integrate with other software and tools for seamless data transfer
Weaknesses
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Limited free plan
Free plan only allows for basic surveys with limited features
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Steep learning curve
May take time to learn all the features and capabilities of the software
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Expensive
Pricing may be too high for small businesses or individuals
Opportunities
- Can target new industries and markets to increase customer base
- Can add new features and capabilities to stay ahead of competitors
- Can form partnerships with other software and tools to expand offerings
Threats
- Competitors may offer similar or better features at a lower price point
- A recession or economic downturn may lead to decreased demand for survey software
- Increased focus on data privacy may lead to decreased trust in survey software
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Alchemer Survey Plan
Alchemer Survey offers three pricing plans: Basic ($0), Professional ($49/month), and Full Access ($149/month) with varying features and capabilities.
Enterprise Solutions
Call Us
For enterprise customers, we combine products and services to help customers build integrated feedback solutions. We will work with you to define the right package to meet your business needs and will address your contracting and pricing questions.
We specialize in helping teams, departments, and entire organizations act on feedback.
Volume discounts (over 20 seats)
Use-case solutions
Migration services
Account management
Demos and Proofs-of-Concept
Customer contracts, DPAs, and BAAs
Professional Services
Collaborator License
55
Simple polls and surveys
Unlimited surveys, questions and responses at no extra charge
25 essential question types
Data exports and reports
Business Integrations
Self-branded surveys (white label)
Data exports (CSV, PDF, PPT, XLS)
Email support
Download and share reports
Team and Collaboration
Geo-Tracking
And more!
Professional License
165
Powerful data collection and reporting
Everything in the Collaborator License plus:
Advanced question types and reports
Advanced logic and piping
Unlimited surveys, questions, and responses at no extra charge.
Advanced report types
Email and phone support
Disqualifications
File uploads
API access
Webpage redirects
And more!
Full Access License
275
All our features in one plan
Every feature available in all other individual licenses plus:
Max diff
Conjoint analysis
TURF reports and Crosstab report
Audio and video sentiment
Open-text analysis
SPSS export
R scripts
Image heatmap
Custom scripting
Data-cleaning tool
URL Variable Option Piping
Answer Option Quotas
And more!
SSO Free Forever
Manage Google Drive, Mailchimp, Dropbox Business, Microsoft PowerPoint, QuickBooks Desktop Enterprise, Canva, Zoho One, DocuSign, Salesforce Sales Cloud Suite, Adobe Photoshop with SSO
