Ascendo Human-Machine self learning engine increases the speed, accuracy, and productivity of customer support and success teams. Agents: Ascendo helps agents solve issues, detects anomaly, provides knowledge intelligence, manages backlog, makes spares planning smart. Customers: It provides fully automatic self service to end customers with cutting-edge AI, Cognitive RPA, NLP, and ML technologies. Leaders: For a leader of support or success, Ascendo accelerates customer experience by revealing insights from every post-sales customer interaction. The insights are across Trending issues, Knowledge intelligence, Support Experience, Employee Experience, Quality and Voice of the Customer