Autotask PSA
4.2
105

Not Claimed

Autotask PSA is an IT business management platform that includes a service desk, project management, account management, documentation management, time tracking and billing, contracts, resource management, inventory and procurement, and reporting. It allows supervisors to configure workforce security levels and time off policies, use the dispatch calendar to handle service calls, and manage inventory across multiple locations. It also facilitates integration with several other tools.
Strengths
  • Automation

    Automates various business processes

  • Integration

    Integrates with various third-party tools

  • Customization

    Highly customizable to fit specific business needs

Weaknesses
  • Complexity

    Can be complex to set up and use

  • Cost

    Can be expensive for small businesses

  • Learning Curve

    Has a steep learning curve for new users

Opportunities
  • Growing market for PSA software
  • Opportunity to expand into new markets
  • Opportunity to add new features and functionality
Threats
  • Competition from other PSA software providers
  • Decreased demand due to economic downturn
  • Security threats and data breaches

Ask anything of Autotask PSA with Workflos AI Assistant

http://www.autotask.com/
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Autotask PSA Plan

Autotask PSA offers three pricing plans starting at $49 per user per month, with increasing features and capabilities.
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