BananaDesk
4.6
66
BananaDesk is a front desk platform for hostels that allows receptionists to manage day-to-day operations and connect with sales channels, freeing up the owner to focus on growing the business.
Strengths
-
User-friendly interface
Easy to navigate and use
-
All-in-one solution
Includes booking, payment, and communication features
-
Customizable branding
Allows businesses to add their own branding to the platform
Weaknesses
-
Limited integrations
Does not integrate with as many third-party apps as some competitors
-
Limited reporting
Reporting features are not as robust as some competitors
-
Limited customer support
Customer support is only available during limited hours
Opportunities
- Could increase market share by integrating with more third-party apps
- Could attract more customers by improving reporting features
- Could improve customer satisfaction by offering more extensive support options
Threats
- Competitors with more features and integrations could attract customers away
- A recession or economic downturn could reduce demand for travel-related services
- A security breach could damage the company's reputation and reduce customer trust
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BananaDesk Plan
BananaDesk offers a tiered pricing model with three versions, starting at $25/month, each with increasing features and functionality.
Small
49
11 to 35 guests
Property Management + Channel Management + Booking Engine
Reservations Calendar with easy 'drag and drop'.
Manage account balances for your reservations and guests.
Manage Extras and sales (anything non-accomodation, like drinks, bike rentals, and more).
Export data to Excel.
Data backed up every 5 minutes. Reservations processed and received at your front desk automatically.
Availability and rates automatically updated when they change in BananaDesk (no more logging into multiple Backoffice's!).
Automatic email alerts when there is no room (possible overbooking) for a channel reservation.
Direct Connection with Booking.com and Hostelworld.
Connections to hundreds of channels through Myallocator (sold separately).
Booking Engine with an unique URL for your property - use it on your website, Facebook, WhatsApp or anywhere else. Upload personalized photos and descriptions for each of your room types.
Extra Small
29
Less than 10 guests
Property Management + Channel Management + Booking Engine
Reservations Calendar with easy 'drag and drop'.
Manage account balances for your reservations and guests.
Manage Extras and sales (anything non-accomodation, like drinks, bike rentals, and more).
Export data to Excel.
Data backed up every 5 minutes. Reservations processed and received at your front desk automatically.
Availability and rates automatically updated when they change in BananaDesk (no more logging into multiple Backoffice's!).
Automatic email alerts when there is no room (possible overbooking) for a channel reservation.
Direct Connection with Booking.com and Hostelworld.
Connections to hundreds of channels through Myallocator (sold separately).
Booking Engine with an unique URL for your property - use it on your website, Facebook, WhatsApp or anywhere else. Upload personalized photos and descriptions for each of your room types.
Medium
69
35 to 55 guests
Property Management + Channel Management + Booking Engine
Reservations Calendar with easy 'drag and drop'.
Manage account balances for your reservations and guests.
Manage Extras and sales (anything non-accomodation, like drinks, bike rentals, and more).
Export data to Excel.
Data backed up every 5 minutes. Reservations processed and received at your front desk automatically.
Availability and rates automatically updated when they change in BananaDesk (no more logging into multiple Backoffice's!).
Automatic email alerts when there is no room (possible overbooking) for a channel reservation.
Direct Connection with Booking.com and Hostelworld.
Connections to hundreds of channels through Myallocator (sold separately).
Booking Engine with an unique URL for your property - use it on your website, Facebook, WhatsApp or anywhere else. Upload personalized photos and descriptions for each of your room types.
Large
99
55 to 80 guests
Property Management + Channel Management + Booking Engine
Reservations Calendar with easy 'drag and drop'.
Manage account balances for your reservations and guests.
Manage Extras and sales (anything non-accomodation, like drinks, bike rentals, and more).
Export data to Excel.
Data backed up every 5 minutes. Reservations processed and received at your front desk automatically.
Availability and rates automatically updated when they change in BananaDesk (no more logging into multiple Backoffice's!).
Automatic email alerts when there is no room (possible overbooking) for a channel reservation.
Direct Connection with Booking.com and Hostelworld.
Connections to hundreds of channels through Myallocator (sold separately).
Booking Engine with an unique URL for your property - use it on your website, Facebook, WhatsApp or anywhere else. Upload personalized photos and descriptions for each of your room types.
Extra Large
129
80+ guests
Property Management + Channel Management + Booking Engine
Reservations Calendar with easy 'drag and drop'.
Manage account balances for your reservations and guests.
Manage Extras and sales (anything non-accomodation, like drinks, bike rentals, and more).
Export data to Excel.
Data backed up every 5 minutes. Reservations processed and received at your front desk automatically.
Availability and rates automatically updated when they change in BananaDesk (no more logging into multiple Backoffice's!).
Automatic email alerts when there is no room (possible overbooking) for a channel reservation.
Direct Connection with Booking.com and Hostelworld.
Connections to hundreds of channels through Myallocator (sold separately).
Booking Engine with an unique URL for your property - use it on your website, Facebook, WhatsApp or anywhere else. Upload personalized photos and descriptions for each of your room types.
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