BigProfiles
4.5
8

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BigProfiles is a cloud-based teleselling predictive solution, which helps call centers, telecom, finance and utility businesses forecast customer’s buying probability for products and services in real-time and track sales performance. The AI-based platform enables marketers to determine the socio-economic characteristics and behavior of leads. BigProfiles lets BPOs prioritize and score incoming leads and recognize clients with lower buying propensities. Users can add multiple behavioral marks such as education, income and interests to customer profiles. Utility companies can enhance cross-selling and upselling opportunities and offer high-performance products to clients. Organizations can also assess the cold leads and exclude non-performing segments of a sales campa...

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