Review Distribution

• 👍

  High - rated users

  Booqable was straightforward to set up and flexible enough to cover most of our needs - the trial period was generous enough for me to learn my way around the interface and get most of my inventory entered, so I effectively didn't even pay for Booqable until after I started making money with it. Plus, it's very affordable compared to other inventory management products, and those don't even have the online booking capabilities. Booqable is easy to use and improving all the time as the team adds new features. My personal favorites are the reusable pricing structures that make it easy for me to implement the structure I've been using offline for 20 years, and the flexibility of integrating Booqable with my existing website to make it show up the way I want my customers to see it. Booqable has also been very reliable. The only time I saw any system downtime, it was very short-lived and Booqable provided status updates so I knew what the problem was and that they were working on it. Love the transparency.Booqable doesn't handle everything I need it to yet, there's still a couple features missing to handle some of my oddball, fringe rental items. That being said, the team at Booqable is very easy to communicate with and have tipped me off that the last couple features I need are being worked on right now, so hopefully soon I can update this review to reflect that.

• 🤔

  Average - rated users

  This software does a great job providing solutions for rental businesses. My client originally had a Woo Commerce account connected to her site to help manage her rental business, and it was basically one big work around. Booqable solved this and provides great, easy to use software for renting out items to businesses.It lacks nuance - for example, it has no feature to take security deposits. Customers either have to pay for their whole order up front, or you have to invoice them for the security deposit and then for the final payment...for a rental business, this seems silly. Booqable help says they will "take my suggestion" for further development. For payments, you either have to turn payments on checkout on or off - for my client, she offers retail items and rental items. Because Booqable doesn't have a security deposit feature, we had to turn payments on checkout off. But now we cannot allow our customers to buy through our site. Customer support suggested that we turn on Squarespace commerce...which means there would be two different shopping carts on our site: one for rentals and one for retail, which is an absolutely insane suggestion to me.

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