CallHippo
4.1
671

Not Claimed

CallHippo is a business phone system that offers advanced features like Power Dailer and Automatic call distribution. It provides extensive reporting and seamless integrations, accessible by desktop and mobile-app. CallHippo is trusted by over 5000 companies worldwide and offers world-class support 24*7.
Developer
CallHippo
Category
Collaboration & Productivity
HQ Location
Claymont, Delaware
Year Founded
2016
Number of Employees
41
Twitter
Strengths
  • Affordable pricing

    CallHippo offers competitive pricing plans for businesses of all sizes.

  • Easy to use interface

    The platform has a user-friendly interface that requires no technical expertise to operate.

  • Integrations

    CallHippo integrates with popular business tools like HubSpot, Zoho, and Slack.

Weaknesses
  • Limited features

    CallHippo lacks some advanced features like call recording and IVR customization.

  • No toll-free numbers

    The platform does not offer toll-free numbers, which may be a deal-breaker for some businesses.

  • No international numbers

    CallHippo does not offer international numbers, limiting its global reach.

Opportunities
  • CallHippo is constantly adding new features to its platform, which could attract more customers.
  • The company could expand its services to offer international numbers and attract a wider customer base.
  • CallHippo could partner with other SaaS providers to offer bundled services and attract more customers.
Threats
  • There are many other call center software providers in the market, which could make it difficult for CallHippo to stand out.
  • A recession or economic downturn could lead to decreased demand for CallHippo's services.
  • A data breach or security issue could damage CallHippo's reputation and lead to customer loss.

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http://www.callhippo.com
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Review Distribution

  • 👍
    High - rated users

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  • 🤔
    Average - rated users

    It helps the user to track its call easily, including the number of call, the last call, and the voicemail that the client is sending. Easy access.Sometimes, the user can't dial the number they want to talk to.

Media

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CallHippo Plan

CallHippo offers four pricing plans starting at $15/user/month with features such as call recording, IVR, and integrations.
Bronze $ 16
For Startups (Up To 5 Users) Free Number Forward-to-device SMS Voicemail Teams SDAP : Patent Pending Technology Shared inbox Skill Based Call Routing Webhook Paid Call Recording Target Vs Achievement Campaign Management
Silver $ 24
Ideal For Small Sales Team Everything In Bronze + Role based access control IVR Live Call Call Queuing User Working Hours Call Reminder After Call Work Internal Team Calling Call Cascading Holiday Routing Feedback for Calls Gamification Call Tagging Reports via email Free Call Recording
Platinum $ 40
Preferred For SMB Sales, Support & Marketing Teams Everything In Silver + Power Dialer Voice Broadcasting Multiple Level Call Transfer Conference Calling Call Barging Route to External Number Forward to Multiple Device Call Whisper Pause-Resume Recording Call Script Sticky Agent Download Call Recordings Intelligent Reports/Analytics Multi-level IVR
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