CareSmartz360
4.6
109
CareSmartz360 is a cloud-based solution for managing private duty agencies. It includes point of care, billing, scheduling, accounting, HR, reporting, CRM, telephony, and more. The system can handle multiple locations and franchises within a single platform. The scheduling module offers multiple calendar views, drag-and-drop functionality, and suggested caregivers based on client and caregiver needs. The telephony application automatically calculates hours worked, tracks mileage and expenses, and sends alerts if caregivers don’t show up on time. The mobile app includes calendars, schedules, COVID-19 pre-screening module, details about caregivers and clients, service plans, and other features. Access to data is role-based and permission-based, and customized push notifications can be configured. Integrated email and SMS allow agencies to communicate with caregivers. Monthly pricing includes basic set-up, implementation, and professional services.
Strengths
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Comprehensive features
Offers a wide range of features for home care agencies
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Customizable
Allows customization of workflows and forms
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Mobile app
Has a mobile app for caregivers and clients
Weaknesses
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Pricing
Pricing may be high for small agencies
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Learning curve
May take time to learn and navigate the software
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Limited integrations
Integrations with other software may be limited
Opportunities
- Home care industry is growing, providing opportunities for software providers
- Opportunity to expand to other countries and markets
- Opportunity to form partnerships with other software providers or home care agencies
Threats
- Competitors may offer similar or better features
- Changes in regulations may affect the home care industry and software providers
- Data breaches or security issues may affect customer trust
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Review Distribution
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👍
High - rated users
There are various ways to learn how to use the app, including customer support, video tutorials, webinars, and word documents.There are no significant cons.
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🤔
Average - rated users
No information provided.No information provided.
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👎
Low - rated users
The demo was fantastic and the software is a good solution for managing daily operations of a home care business.There are several bugs that interfere with day-to-day business, including issues with entering payor info, staff receiving incorrect meeting messages, and difficulty finding simple tasks within the system. The user will try the software for another 30 days before seeking services elsewhere.
Media
CareSmartz360 Plan
CareSmartz360 offers a tiered pricing model with three versions, starting at $99/month, with additional features and support at higher tiers.
Independent Agencies
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CareSmartz360 provides both Operations Management as well as Franchise Management.
Scheduling
Electronic Visit Verification
Agency App
Custom Forms
Caregiver Portal
Caregiver Management
Caregiver App
CareSmartz360 AI Hub
Reports
Billing
Payroll
Client Management
Client & Family Portal
Caregiver and Staff Training
Client Assessment and Care Plan
Client & Payer Registers
Payer Management
Human Resources
Integrated Email & Messages
Digital Library
COVID-19 Pre-Screening Module
Startups
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Just starting your own home care business? Money tight? This is what you need.
Mobile App & Family Portal: Android & iOS smartphone application for Caregivers and Family Portal for Clients, Payers and Loved ones.
Digital Marketing Set-up: Powerful Digital Marketing strategy to promote your Homecare business startup.
Homecare Website: Your own SEO-friendly home care website that displays well on all devices
Logo & Stationery: An attractive logo for your company and professional designs for stationary including business cards, letterheads and envelopes
Forms & Manuals: Forms, manuals and documentation for Human Resources, Finance & Accounting, State Specific Requirements and Legal.
Homecare Software: A user-friendly solution to manage your home care business including Client Intake, Scheduling, Billing & Payroll, HR, CRM & Reporting, Telephony, SMS & Email, Integration with QuickBooks
Mobile App & Family Portal: Android & iOS smartphone application for Caregivers and Family Portal for Clients, Payers and Loved ones.
Digital Marketing Set-up: Powerful Digital Marketing strategy to promote your Homecare business startup.
Homecare Website: Your own SEO-friendly home care website that displays well on all devices
Logo & Stationery: An attractive logo for your company and professional designs for stationary including business cards, letterheads and envelopes
Forms & Manuals: Forms, manuals and documentation for Human Resources, Finance & Accounting, State Specific Requirements and Legal.
Homecare Software: A user-friendly solution to manage your home care business including Client Intake, Scheduling, Billing & Payroll, HR, CRM & Reporting, Telephony, SMS & Email, Integration with QuickBooks
Home Care Business in a Box gives you almost everything you need to get your business off the ground at an extremely low price. Whether it is Home Care agency software for managing your practice, company website, logo or business stationery, we take care of everything for you. Did we mention that you get a truckload of home care forms and manuals too? And of course, a complete digital marketing setup to help your website find a strong foothold in the online world.
Franchisors
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Manage your home care business easily with comprehensive features for scheduling, invoicing, client and caregiver management and more.
Franchise Intranet
Corporate Marketing
Franchise Development
Franchise Disclosure Document (FDD) Manager
Franchise Opener
Franchise Information Manager
Franchise Support
Finance & Accounting
Reports
e-Marketing Services
Scheduling
Electronic Visit Verification
Agency App
Custom Forms
Caregiver Portal
Caregiver Management
Caregiver App
Reports
Billing & Payroll
Client Management
Client & Family Portal
Caregiver and Staff Training
Client Assessment and Care Plan
Client & Payer Registers
Payer Management
Human Resources
Integrated Email & Messages
Digital Library
COVID-19 Pre-Screening Module
SSO Free Forever
Manage Google Drive, Mailchimp, Dropbox Business, Microsoft PowerPoint, QuickBooks Desktop Enterprise, Canva, Zoho One, DocuSign, Salesforce Sales Cloud Suite, Adobe Photoshop with SSO
