Review Distribution

• 👍

  High - rated users

  AmeriCommerce caters to a wide variety of users. If you have no coding background at all using one of their many templates might be for you. However if you are savvy with code and want to add customized features, you have a great deal of access to do so.There is a steep learning curve when you originally begin using AmeriCommerce and it's not always intuitive but their support is often helpful when you need to find something. One feature I wish could be added to the site is for there to be an option for adding items to your cart and instead of being redirected somewhere, you simply receive a notification saying the item was added.

• 🤔

  Average - rated users

  Great number of options and features that are available to add to your site. Price was awesome until just recently when it more than doubled. It's fairly easy to use and get basic site set up.Themes aren't updated, knowledge base doesn't have up to date info, it's hard to get issues resolved with support, updates to site tend to cause issues with current coding and links, pricing went up while services and support has decreased.

• 👎

  Low - rated users

  There are a few good things about Americommerce. Their customer support staff is friendly. The custom rule engine is power, albeit hard to use. The API integrations allow for some deeper integrations with old custom and oracle-based software. Their recent integration with Cloudflare allows for automatic SSL renewal, and there's a photo cropper tool in case you need it.Americommerce doesn't adhere to basic CSS3 standards and can't handle responsive design or modern styling techniques. Responsive design has to be included in a separate file in the head tags, and can't be integrated into a single page. You have to put all your media queries into the head tags, so they load on every single page of your site. All the themes I've used (even the Americommerce-made Base theme) look like trash compared to modern web competitors like SquareSpace, WordPress, Wix, etc. The themes are poorly coded and don't follow good design principles. "Magic numbers" are everywhere, and that's bad code. Bottom line: getting your site to look good on Americommerce is a painful and arduous process. The page content editor's WYSIWYG preview is wildly off - making it completely useless. Good luck previewing any changes before pushing live updates to the page. The ubiquitous "pane" system is slow and wastes screen real estate... Editing a content pages uses a 1/3 pane that's not resizeable. Editing products, content pages, categories, discounts, users - literally everything - wastes 2/3 of your screen real estate. Editing products is slow and painful, and the mass editor just allows you to edit product basics one at a time a tiny bit faster. You can't drag-and-drop photos to rearrange. The theme editor is comprehensive but unintuitive and fragile. Keep local copies of each page you edit, because Americommerce WILL lose your changes. No version history and no backups. One "error" in your CSS will discard all updates. I say "error" because the CSS linter is WAY too strict. For example, having a -webkit prefix alongside a fallback (a standard in forward-thinking design) will return an error. Comments aren't allowed either. Whoever arrange the Settings hierarchy needs to be fired and shot. Editing users is in the security tab. Changing one setting (like a favicon) may find you traveling to 2 or 3 different sections to complete. The contact forms are limited at best and don't support placeholder text. Americommerce doesn't store entries on the site, so once it sends that admin email, the entry is gone forever. I've been burned badly by this. Adding forms to content pages is troublesome and has been solved better on other platforms. User permissions are buggy. Long story short, every single user is an admin for all of the multi-store accounts...

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