CentralReach
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176

Not Claimed

CentralReach is a web-based, HIPAA-compliant EMR, practice management, and clinical platform designed for Applied Behavior Analysis (ABA) practices and others who provide autism and Intellectual and Developmental Disabilities (IDD) care. It integrates intake, scheduling, billing, claims management, mobile data collection, progress monitoring, documentation, business intelligence and analytics solutions, and more. The platform is designed to help large and midsized organizations serve more clients with time-saving efficiencies and integrations. It also offers features such as HIPAA-compliant client intake and file storage, powerful scheduling, RCM cash flow improvement, and business intelligence reporting and analytics. Therapy practices choose CentralReach to elevate care, with features such as data collection and program management, staff supervision, frequent client progress monitoring, remote parent training, video modeling, and automations to reduce time spent on documentation and administration. The included CR Mobile app supports end-to-end care delivery, offline or online.
Developer
CentralReach
HQ Location
Fort Lauderdale, Florida
Year Founded
2010
Number of Employees
333
Strengths
  • Comprehensive features

    CentralReach offers a wide range of features for practice management, data collection, and analysis.

  • Customizable workflows

    Users can customize workflows to fit their specific needs and preferences.

  • Mobile app

    CentralReach has a mobile app that allows users to access the platform on-the-go.

Weaknesses
  • Steep learning curve

    CentralReach can be difficult to learn and navigate, especially for new users.

  • Expensive

    CentralReach is one of the more expensive options on the market, which may not be feasible for smaller practices.

  • Limited customer support

    Some users have reported issues with customer support, including slow response times and unhelpful representatives.

Opportunities
  • As the demand for practice management software grows, CentralReach has the opportunity to expand its market share.
  • CentralReach can explore opportunities to integrate with other software, such as electronic health records or telehealth platforms.
  • CentralReach can explore opportunities to expand its services to international markets.
Threats
  • CentralReach faces competition from other practice management software providers, which may impact its market share.
  • Changes in healthcare regulations or data privacy laws may impact CentralReach's ability to operate or require costly updates to the platform.
  • CentralReach may face security breaches or data leaks, which could damage its reputation and lead to legal or financial consequences.

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http://www.centralreach.com
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Review Distribution

  • 👍
    High - rated users

    Central Reach has a lot of available features, which are straightforward and easy to figure out.Some functions are not accessible to everyone, which may require access from the company.

  • 🤔
    Average - rated users

    CentralReach provides a one-stop shop for case management, with the ability to add, master, and delete programs.CentralReach is not very intuitive, and it is easier to use other programs such as extendedReach.

  • 👎
    Low - rated users

    Central Reach is great and flexible with client billing, with many modules and options to customize the CRM aspects.Dealing with Central Reach as an accountant is an atrocious experience, with different numbers shown on revenue or AR reports and live accounting system issues.

Media

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CentralReach Plan

CentralReach offers tiered pricing plans based on the number of users and features, starting at $49 per user per month.
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