CharityTracker
4.4
1,365

Not Claimed

CharityTracker is an affordable CRM solution for organizations that focuses on measuring real-world impact. It generates meaningful data and collaborative partnerships to solve complex community challenges. It is HIPAA-compliant and serves 20,000+ users worldwide. CharityTracker grows alongside its clients to increase their caring power and community impact.
Developer
Simon Solutions
Suitable for enterprise
Personal、Freelance、Startups、Agencies、Enterprises
HQ Location
Florence, AL
Year Founded
2006
Number of Employees
17
Strengths
  • User-friendly interface

    Easy to navigate and use

  • Customizable reporting

    Allows for tailored reports to be generated

  • Collaboration features

    Enables multiple organizations to work together on a project

Weaknesses
  • Limited customization options

    May not meet specific needs of some organizations

  • Limited integration options

    May not integrate with all necessary software

  • Limited customer support

    May not provide adequate assistance to users

Opportunities
  • Potential for increased market share
  • Opportunity to reach new customers
  • Potential to increase functionality and appeal to users
Threats
  • May struggle to gain market share
  • May result in decreased funding for nonprofits
  • May impact funding and regulations for nonprofits

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Review Distribution

  • 👍
    High - rated users

    Ability to view and cancel gives new users confidence to 'look' through the system. For folks that only have to input new and/or update data, the users feel confident because the software is not written in 'computerese'. Although I cannot get all the reports that I want as an administrator, the system has a large a variety of reporting options.N/A.

  • 🤔
    Average - rated users

    N/A.The lack of auto-population affords more opportunities for mistakes/keystroke errors. There are nuances to every software and because we did not have adequate training there has been too much 'learning on the job' when we are dealing with reports and data that impact grant requirements. There is verbiage that is confusing and used in different ways i.e. 'Show Assessments' in Projects versus 'Assessments' and Services/Assistance/Categories (with all three overlapping/conflicting when using). There are categories that have to be reflected under and agency's services which are (either one or both) used when you want to request or input an Assistance.

  • 👎
    Low - rated users

    N/A.N/A.

Media

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CharityTracker Plan

CharityTracker offers a tiered pricing model based on the number of users and features, starting at $20/month for the basic version.
Basic $ 20 1 Users Per Month
CharityTracker's trusted case management basics such as client records, notes, assistance and reports. Easy Case Management Comprehensive Reports Bulletins & Alerts Case Notes
Plus $ 40 1 User Per Month
Plus is for most nonprofits, includes everything in Basic, and: File Uploads Barcode Scanning + Client IDs Create & Track Outcomes Requests & Referrals
Pro $ 60 1 User Per Month
Pro is for high-volume nonprofits, includes everything in Plus, and: Customizable Assessment Changes Over Time Reports Kiosk Remote Intake Client Broadcasts (SMS) Client Scheduling API Integration
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