CityCloud is a cloud-based digital platform that automates and streamlines citizen services for local governments. CityCloud helps users move away from manual-paper based processes to smart Digital Workflows. The solution enables government bodies to have no more manual data entry for city staff. Institutions can get automated email notifications and digital document management instead of spending staff hours on paper communication. It also allows governments to communicate in real-time with their citizens with an end-to-end content management system that is accessible 24/7 from any device.