Review Distribution

• 👍

  High - rated users

  The ability to tailor the product to meet our needs for inspection and reporting (pulling data) has greatly increased our ability to track how our employees are completing work and for correction. We use the data in a variety of ways, but it has had a great impact on assisting us in directing the training of employees.Setting up information can be difficult to complete (sublocation templates), especially when a location has multiple buildings.

• 🤔

  Average - rated users

  I like the fact that the product is easy to use and set perimeters. It is easy to train a new person quickly on the use of CT. The ability to interact quickly with field personnel is outstanding.The thing I like least about the product is when searching in history mode. The delay to find a work order in history is frustrating. Especially when on a call with a client.

• 👎

  Low - rated users

  The QR codes are a net trick and the main dashboard when you log in is a nice overview.The back end of this thing is a nightmare! All the packages come with training because the back end is such a slog to get customer's input and correct. It gets even worse when you want to do something larger than just a single room you have to make templets and sub templets and jump from screen to screen trying to get everything correct but you still miss things. The second part is this platform is expensive! We paid 7K to start and an average of $260 a month for less than a handful of users. We then looked at rolling it out to all our sites and our monthly fee would have jumped to over $6800. Compare this to its competitor Swept, which uses a flat rate no matter how many users you have and it was a no-brainer to switch. The last F U from cleantelligent was when they wanted to charge us $1000 to cancel ever though we had been with them for 3 years. We are going and never coming back.

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