Clearview
3.9
16

Not Claimed

Clearview creates a culture of high performance and engagement through industry-leading performance management tools. We solve the contact center’s toughest problems, such as: disparate data, delayed access to data, limited visibility, reactive management, and detached agents. We do this by setting the standard in performance analytics with a cloud-based solution that goes beyond reporting by aggregating and displaying data in real-time. Our platform intuitively changes behavior at a human and system level. Clearview is loved by small contact centers and trusted by enterprises. Some of the main benefits our customers have seen are: - Increased agent engagement - Proactive management/coaching - Improved KPIs - Increased customer satisfaction - Time-savings for supervisors and executives - Enterprise-wide visibility We offer a product suite that consists of: - Multirole Dashboards - Gamification - Wallboards - Coaching - Quality Management
Developer
Castellan Solutions
HQ Location
Roy, Utah
Year Founded
2012
Number of Employees
55

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