Mci-IT is a Level 1 B-BBEE Technology Company with over 30 years history in LIMS Development and Support. Although our focus is on the Laboratory Industry we also service Manufacturing, Engineering and Processing industries. Our Cloud Solution Suite (CSS) consists of 3 integrated elements, which can function independently, and integrate to external applications. CSS is a cloud-based solution accessible via desktop browser and Android devices. It is not a multi-tenant environment ensuring confidentiality and data security. Key features and benefits include: * Rapid application development * Customizable modules and reports * Adapts to existing systems * Notifications via SMS or email * Flexible, scalable and cost-effective. * Single and multi-branch environments * Barcode labelling and printing * Digital signatures * Flexible, scalable and cost-effective 1) LIMS • Set up, manage, and monitor all laboratory tests • Product Specifications with limits per product, per test • Workflow Management (Sampling, Receiving, Laboratory, Approval, Reporting, Completion) • Capture sample information even when sampling remotely • Take photos of samples while sampling, on receipt, and even before/after testing • Link Test Packages/Bundles to a sample • Manage Due Dates per job or per test • Sample tracking • Electronic and printable work instructions • Worksheets can be configured for tests multiple input and calculations • Equipment integration (subject to capability limitations of the equipment) • Result capture by spreadsheet • 2-Tier Approval • Retest function (automatically schedules new test) • Automatic Job Completion once last test is approved • Test Certificates via built-in reporting and/or MS Excel • QR Code scanning for online result verification • Digital signatures for Quotations, Test Reports (internal and external), and or any other internal or external documents 2) Quality and Document Management (ISO 17025) Personnel • Create Personnel Profiles for each employee. These are available in each module to ensure easy assigning of actions • Competency Profiles are created and then assigned to the relevant persons • Training schedules are created based on specified frequency periods • Evaluation forms are included • Documents and Images can be attached to the records Non-Conforming Work • Track non-conformance from creation to completion • Notification sent automatically to investigator • Record Risk Assessment and Remedial actions • Complete Root Cause Analysis on the Non-Conformance • Smart Root Cause through Artificial Intelligence • Link relevant Corrective Actions and attach documents and images • Trend Analysis Corrective Actions • Monitor all open Corrective Actions and track overdue items. • Notification sent automatically to person identified to act • Link related Improvement Actions, Risks and Opportunities and further evaluation of effectiveness. • Attach documents and images Improvement and Preventive Action • Monitor all open Actions and track overdue items. • Notification sent automatically to person identified to act • Link further evaluation of effectiveness for the action taken • Attach documents and images Risks and Opportunities • Evaluate risk rating • Plan and assign further actions and evaluate their effectiveness • Attach documents and images Effectiveness • Evaluate the effectiveness of all actions implemented • New non-conformance automatically created for any actions on Corrective Actions, Preventive/Improvement Actions, Risks or Opportunities deemed ineffective. Document Control • Register all necessary documents and specify the review period. • Reviews are automatically scheduled when required. • Attach each version of the document for historical tracking and easy access • Automatic notifications for new document version 3) Asset, Equipment and Inventory Management • Configure any type of asset, equipment, instrument, inventory • Configure maintenance templates, including Control Limits, for Services, Calibrations, Verification, Inspection etc. for any of the above • Define recurring frequencies for each item type • Automatic Work Order scheduling based on templates and frequencies • Issue/Fault Reporting with the option to generate a Non-Conformance and/or Work Order • Import historic data from multiple file formats • Import or link Equipment Manuals/SOPs/Risk Assessments/Supplier Invoices • Calendar and Dashboard views of all open and upcoming maintenance and issues • Location tracking and reporting of assets with or without fitted devices • Checklists