Commusoft
4.7
207

Not Claimed

Commusoft is an all-in-one online workforce service management software for trades businesses. It can handle a variety of workflows, including installations, maintenance, and servicing, for both residential and commercial clients. It allows you to manage your customer database, quotations, jobs, technician schedules, forms, and invoicing, and integrates with popular accounting packages such as QuickBooks. It is accessible on multiple devices including PC, Mac, iPhone, iPad, Android phone, and Android tablet. A 14-day free trial is available.
Developer
Commusoft
HQ Location
London, England
Year Founded
2006
Number of Employees
64
Twitter
Strengths
  • User-friendly interface

    Easy to navigate and use

  • All-in-one solution

    Includes scheduling, invoicing, and customer management

  • Mobile app

    Allows technicians to access information and update job statuses on-the-go

Weaknesses
  • Limited customization

    May not meet the specific needs of some businesses

  • Limited integrations

    May not integrate with all necessary software

  • Pricing

    May be expensive for small businesses

Opportunities
  • Can target new industries or geographic locations
  • Can add new features to stay competitive
  • Can form partnerships with complementary software providers
Threats
  • May face competition from other software providers
  • May see a decrease in demand during an economic downturn
  • May face security breaches that could damage reputation and customer trust

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http://www.commusoft.co.uk
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Review Distribution

  • 👍
    High - rated users

    Everything can be kept in one place, job specific information, reports, certificates & photos. This really helps the engineers on site when carrying out the work.Some time keeping features. It only logs travel when travelling to the job, not returning.

  • 🤔
    Average - rated users

    Much-improved features and design compared to v3.Difficult to say, as still getting used to it - finding it hard to navigate exactly where I want to go and see exactly the information I want to see, but this may be largely down to needing more time on it.

  • 👎
    Low - rated users

    We have been using Commusoft for many years; the service is outstanding, and it is the best software available for organising our business. The support is also excellent, I would recommend to anyone that wants an exceptional service to manage their business.Nothing at all, it ticks all the boxes we require as a business.

Media

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Commusoft Plan

Commusoft offers three pricing plans starting at $60/month, with additional features and support available in higher tiers.
ALL-IN-ONE PLAN $ Contact Us 1 licenses Per Month
For teams looking to manage all business processes in one digital place. Effortlessly schedule and manage technicians’ jobs from the office or road Streamline communications using customer alerts and online portals Track parts and vehicles in real time to better plan and schedule work Create estimates, quotes, and more on site with our powerful mobile app Design and build custom forms for any purpose Manage invoices, payments, and integrate accounting software
CUSTOMER JOURNEY PLAN $ Contact Us Per Month
For larger businesses that want to elevate their customer journeys Every feature included in our All-in-One plan Enable customers to easily book their services online Empower your scheduling team to book more jobs with route optimization Track the flow of inventory with a multi-location system Handle contract work with advanced tools and SLA monitoring Configure asset structures to suit your needs
Automation Plan $ Contact Us Per Month
For organizations seeking full automation and enhanced security. All features from our Customer Journey plan Automate everyday processes to further streamline operations Book hundreds of jobs at once with mass scheduling Utilize our workflow engine to build custom automations Safeguard data with customizable security systems Keep your team accountable with full system audits
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