Computer 911, Incorporated
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IT professionals who provide in-house IT support for local businesses, handling all aspects of IT infrastructure including hardware, software, networks, internet, e-mail, voice, security, backups, recovery, planning, upgrading, and day-to-day maintenance and troubleshooting.
Strengths
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24/7 Availability
Computer 911, Incorporated provides round-the-clock support to its customers.
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Expert Technicians
The company has a team of highly skilled and experienced technicians.
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Remote Support
Computer 911, Incorporated can provide remote support to its customers, which is convenient and cost-effective.
Weaknesses
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Limited Services
The company only provides support for Windows and Mac computers, which may not be suitable for customers with other devices.
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No Onsite Support
Computer 911, Incorporated does not offer onsite support, which may be a disadvantage for customers who require physical assistance.
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No Service Level Agreement
The company does not offer a service level agreement, which may be a concern for customers who require guaranteed response times.
Opportunities
- Computer 911, Incorporated could expand its services to include support for other devices, such as smartphones and tablets.
- The company could form partnerships with other businesses to offer bundled services or referral programs.
- Computer 911, Incorporated could increase its marketing efforts to reach a wider audience and attract more customers.
Threats
- There are many other companies that offer similar services, which could lead to increased competition.
- A recession or economic downturn could lead to decreased demand for the company's services.
- As a provider of IT support, Computer 911, Incorporated is at risk of cyber attacks and data breaches, which could damage its reputation and lead to legal liabilities.
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http://computer911.com/
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Computer 911, Incorporated Plan
Computer 911, Incorporated offers three versions of their software at different price points, with additional features included in higher-priced versions.
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