Content Guru storm
4.6
14

Not Claimed

Content Guru offers cloud communications solutions for customer engagement and contact center services through their storm® solution. They provide off-the-shelf and bespoke services with intelligent automation, third-party systems integration, and on-demand scalability. Their omni-channel engagement capabilities include on-demand video chat, allowing organizations to create consistent and seamless experiences for customers.
Developer
Content Guru
HQ Location
Bracknell, Berkshire
Number of Employees
304
Strengths
  • Omnichannel

    Supports multiple communication channels

  • Scalability

    Can handle large volumes of interactions

  • Automation

    Offers automation and self-service options

Weaknesses
  • Complexity

    May require technical expertise to set up and use

  • Cost

    May be expensive for small businesses

  • Integration

    May require additional integration with existing systems

Opportunities
  • Growing demand for omnichannel customer service solutions
  • Opportunity to expand into new markets and industries
  • Opportunity to innovate and improve the product
Threats
  • Competitors offering similar solutions
  • Potential changes in data privacy and security regulations
  • Changes in economic conditions affecting customer demand and spending

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http://www.contentguru.com/
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Content Guru storm Plan

Content Guru storm offers a pay-as-you-go pricing model with different versions and features, starting at £0.45 per minute.
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