Crowdtech is a SaaS platform that provides research tools for organizations to capture customer insights through various methods such as polls, surveys, chats, and bulletin boards. It offers multiple research modules including Connect, Community, Survey, Dashboard, and Dialogue, with features such as customizable email templates, questionnaires, and remote access. The survey management module enables marketers to design, run, and manage online quantitative researches using referrals, routing, randomizations, quotas, and custom links. Crowdtech also includes a community channel for employees to engage with clients.