Daktela
4.7
13

Not Claimed

Daktela is a global company that specializes in providing cloud-based communication solutions for businesses of all sizes. The company offers an array of products that are designed to improve customer interactions and streamline communication processes. These products include call centre software, CRM integration, video conferencing, and live chat tools. Daktela's call center software is equipped with advanced features that include call recording, interactive voice response, and real-time analytics. This allows businesses to manage their customer interactions more efficiently and effectively. The company's CRM integration enables businesses to integrate customer data into their communication processes, thereby ensuring a personalized and efficient customer experience. Moreover, Daktela's video conferencing and live chat tools provide real-time communication options, enabling businesses to communicate with their customers seamlessly. One of the most unique selling points of Daktela is its flexibility and scalability. The company's cloud-based solutions can be customized to meet the specific needs of each business, and can easily scale up or down as needed. Furthermore, Daktela's solutions require no hardware installation or maintenance, making it a cost-effective option for businesses. Overall, Daktela is a leading provider of cloud-based communication solutions that offers flexible, scalable, and cost-effective products to help businesses improve their customer interactions.
Developer
Daktela
HQ Location
Prague, Czech Republic
Year Founded
2005
Number of Employees
19
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Daktela Plan

Basic $ 9 1 Licence Per Month
Fully Featured Hosted PBX Voicemail Voice Services IVR CDR Call recording
Lite $ 25 1 Licence Per Month
Fully Featured Hosted PBX Voice Services IVR Voicemail CDR Call recording Free call recording retention API Integrated CRM solution CRM Integrations Call Queues Skill based routing Missed Call Management Realtime Panel Realtime Reports & Historical Statistics Daktela Wallboard
Standard $ 40 1 Licence Per Month
Fully Featured Hosted PBX Voice Services IVR Voicemail CDR Call recording Free call recording retention API Integrated CRM solution CRM Integrations Call Queues Skill based routing Missed Call Management Realtime Panel Realtime Reports & Historical Statistics Daktela Wallboard Daktela Outbound Diallers Daktela Ticketing System
Omni Channel $ 59 1 Licence Per Month
Fully Featured Hosted PBX Voice Services Voicemail CDR Call recording Free call recording retention API Integrated CRM solution CRM Integrations Call Queues Skill based routing Missed Call Management Realtime Panel Realtime Reports & Historical Statistics Daktela Wallboard Daktela Outbound Diallers Daktela Ticketing System Daktela Webchat Daktela Click-to-Call Daktela SMS Chat Daktela Social Media IVR
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