Dentrix
4.1
459

Not Claimed

Dentrix by Henry Schein One is a practice management software that combines technology with connected workflows to help dentists expand and grow their dental practices. It provides data-driven business insights, integrated eServices, and professional training and support to improve efficiency and patient care. Dentrix has been the trusted practice management system for over 20 years and has won several awards.
Developer
Henry Schein
HQ Location
Melville, NY
Year Founded
1932
Number of Employees
9,489
Strengths
  • Comprehensive dental practice management software

    Includes features for scheduling, billing, charting, and more

  • Customizable workflows

    Allows practices to tailor the software to their specific needs

  • Integration with other dental software

    Can be used in conjunction with other dental software for a complete solution

Weaknesses
  • Expensive

    May not be affordable for smaller practices

  • Steep learning curve

    Can take time for staff to become proficient in using the software

  • Limited mobile access

    Mobile app only provides limited functionality

Opportunities
  • Increasing demand for dental services creates opportunities for software providers
  • Potential to expand into markets outside of the US
  • Opportunity to integrate with new technologies such as AI and telehealth
Threats
  • Competing software providers may offer similar or better features
  • Changes in regulations could impact the demand for dental software
  • Data breaches and other cybersecurity threats could damage the reputation of the software and the company

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Review Distribution

  • 👍
    High - rated users

    Customers find Dentrix to be very user-friendly and visually appealing, making it easy to train new users and view different modules. It also makes treatment planning and charting easy and fast for any practice. User-friendly, visually appealing, easy to train new users, easy treatment planning and charting.N/A.

  • 🤔
    Average - rated users

    Customers like the user-friendliness of Dentrix, but dislike the limited ability to make custom changes or additions. This is necessary for practice managers. User-friendly.Limited ability to make custom changes or additions.

  • 👎
    Low - rated users

    Customers find Dentrix to be a very large and expensive program that is hard for employees to learn. The customer service is poor, with offshore techs who are not trained and limited availability for software updates. This has caused frustration and regret for some customers. N/A.Large and expensive program, hard for employees to learn, poor customer service, limited availability for software updates.

Media

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Dentrix Plan

Dentrix offers tiered pricing with increasing features and functionality, ranging from $199 to $499 per month.
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