DonorPerfect
4.4
1,209

Not Claimed

DonorPerfect is a fundraising solution for nonprofits that helps manage donations, contacts, receipting, reporting, email, events, and all fundraising initiatives from a single platform. It offers monthly giving, integrated donation forms, dashboard reporting, Constant Contact email, auction management tools, and a network of integrated partner solutions. DonorPerfect provides expert setup, training, customer support, data transfers, and additional services. It is supported by a highly experienced customer success team based in the United States and Canada.
Developer
SofterWare, Inc.
HQ Location
Fort Washington, PA
Year Founded
1981
Number of Employees
178
Strengths
  • Customizable

    DonorPerfect allows for extensive customization to fit the needs of any organization.

  • Comprehensive Reporting

    DonorPerfect offers a wide range of reporting options to help organizations track and analyze their fundraising efforts.

  • Integration

    DonorPerfect integrates with a variety of other software and services, making it easy to use alongside other tools.

Weaknesses
  • Cost

    DonorPerfect can be expensive, especially for smaller organizations with limited budgets.

  • Learning Curve

    DonorPerfect can be complex and difficult to learn, especially for users who are not familiar with fundraising software.

  • Limited Mobile Functionality

    DonorPerfect's mobile app is limited in functionality compared to the desktop version.

Opportunities
  • DonorPerfect has the opportunity to expand its user base by targeting smaller organizations and offering more affordable pricing options.
  • DonorPerfect can continue to add new features and functionality to stay competitive in the fundraising software market.
  • DonorPerfect can form partnerships with other software and service providers to offer more comprehensive solutions to its users.
Threats
  • DonorPerfect faces competition from other fundraising software providers, some of which may offer more affordable pricing or better features.
  • A downturn in the economy could lead to decreased donations and fundraising efforts, which could negatively impact DonorPerfect's user base.
  • A security breach could damage DonorPerfect's reputation and lead to a loss of users' trust and confidence in the software.

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Review Distribution

  • 👍
    High - rated users

    Customers love DonorPerfect for its ability to process donations, track donors, and manage all things donations in one place. They also appreciate the tech support and chat feature. DonorPerfect helps process donations, track donors and manage all things donations. Its makes it nice to keep it all in one place. Their chat feature is awesome. I can accomplish all the things I need to when chatting in with them.N/A.

  • 🤔
    Average - rated users

    Customers have mixed feelings about DonorPerfect. While they appreciate its ability to process donations and track donors, they find the options too complicated and overwhelming. Donor Perfect helps process donations, track donors and manage all things donations. Its makes it nice to keep it all in one place.I don't love how complicated all the options are. sometimes too many options isn't a great thing...

  • 👎
    Low - rated users

    Customers have had difficulty using DonorPerfect due to its user-unfriendly interface and overwhelming number of options. It does all the things you may be looking for in donor management such as donor records, reporting and more (the problem is figuring out how to use it).There are 75 ways to do the same thing which makes it very user UN-friendly and impossible to remember how to do the most basic reports.

Media

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DonorPerfect Plan

DonorPerfect offers a tiered pricing model with varying features and support levels, starting at $89/month for the Essential version.
Lite $ 99 Per Month
First 1,000 Records (add more records at any time). Unlimited users Integrated online donation and event forms Mobile App Fundraising Mgmt. & Development Integrated payment processing Live Training Webinars Live chat support
Express $ 179 Per Month
First 2,500 Records (add more records at anytime). Includes everything in LITE plus Constant Contact email account with seamless integration to DonorPerfect. Contact Management Donation & Pledge Tracking Direct Mail & Personalized Communication Tools Powerful Filtering & Targeting Features Comprehensive Donor Reporting Advanced Gift Batch Entry
Essentials $ 299 Per Month
First 7,500 Records (add additional records at anytime). Includes everything in EXPRESS, plus QuickBooks integration, Automated Workflows, and ReadySetAuction Auction Management. Contact Management Fundraising Mgmt. & Development Donation & Pledge Tracking Direct Mail & Personalized Communication Tools Powerful Filtering & Targeting Features Comprehensive Donor Reporting Constant Contact Email Auction Management Unlimited Users Live support Mobile App Unlimited Live Training Webinars Advanced Gift Batch Entry
Premier $ 499 Per Month
First 25,000 Records (add additional records at anytime). Includes everything in ESSENTIALS, plus Crowdfunding and Advanced Moves Management. Contact Management Fundraising Mgmt. & Development Donation & Pledge Tracking Direct Mail & Personalized Communication Tools Powerful Filtering & Targeting Features Comprehensive Donor Reporting Constant Contact Email Auction Management Moves Management Unlimited Users Live support Mobile App Unlimited Live Training Webinars Advanced Gift Batch Entry
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