eBanqo | Workflos AppStore

eBanqo

4.1

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eBanqo is a customer engagement/communications platform that helps SMBs extend their services and offer support on popular messaging channels like WhatsApp, Twitter, Instagram, Google's Business Messages, Webchat, and Facebook Messenger. It offers a platform that aggregates chats from all channels, enabling users to respond to them from one dashboard or an AI chatbot that responds to inquiries 24/7. Users can also automate workflows that enable customers to self-serve, either to complete purchases or to resolve issues without speaking to anyone. Other benefits include a push notifications feature to enable users to send broadcast messages from one dashboard.

Website

https://www.ebanqo.com

Strengths

User-friendly interface

Easy to navigate and use
Customizable dashboards

Users can create personalized dashboards
Multi-currency support

Can handle transactions in multiple currencies

Weaknesses

Limited integrations

Not compatible with many third-party apps
No mobile app

Only accessible through web browser
Limited reporting options

Few options for generating reports

Opportunities

Can increase compatibility with other apps
Can improve accessibility for users
Can provide users with more insights

Threats

Other established SaaS providers in the market
Decrease in demand due to economic factors
Risk of data breaches and loss of customer trust

Ask anything of eBanqo with Workflos AI Assistant

https://www.ebanqo.com

Apolo

Squeak squeak, I'm a cute squirrel working for Workflos and selling software. I have extensive knowledge of our software products and am committed to providing excellent customer service.

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