Empolis Service Express® is the leading comprehensive platform for customer service, enabling support agents and field service technicians to deliver excellent service in a completely new way. Regardless of the individual level of expertise, employees find all relevant information within seconds or are led step-by-step to a solution with guided troubleshooting. Thanks to the Field Service App, service technicians always receive the most current documents and have access to all functions anywhere needed - even offline. Capabilities for remote support complete the ready-to-use cloud solution that reduces your service costs, increases your sales potential, secures newly generated service knowledge and enables continuous development of your company-wide knowledge management. Empowering Service Excellence