Enghouse Connect is a unified communications solution that provides a unique, permanent user experience for enterprise video conferencing collaboration. Enghouse Connect merges telephony, video, chat and contact center technologies into a unified service that empowers organizations to elevate their customer experience through secure and seamless connections. Main Features: • Private 1:1 chats: Connect you to the right expert for a quick answer. • Group chats: Collaborate efficiently with your team by setting up group conversations. • File sharing: Forward important documents to your teams and customers in a few seconds. • Video meetings: Collaborate over video and take care of your customers from anywhere and any device thanks to a robust, resilient, and optimized for mobile video solution. • Multiple screen sharing: Guide your customers to help them efficiently. • Availability status: Identify in a second who is the best expert available to answer your clients. • Instantly search and find files, conversations, or experts. • Telephony: Never miss critical calls with our PBX functionality