Enghouse SmartDial is an outbound dialer designed to help contact center agents increase customer engagement with features for proactive communications. It works natively with Enghouse Interactive Contact Center solutions. As a rules-driven platform, SmartDial can help improve agent productivity as well as business compliance. It supports multiple dialing algorithms including preview, predictive, and progressive. Other capabilities include do-not-call list scrubbing, abandon rate control, multiple time zone support, and more. Enghouse SmartDial is available via cloud, on-premise, and hybrid deployment.