CionSystems Enterprise Self Service allows users to reset their AD password and unlock their AD account using their phone, tablet, or shared workstation. CionSystems Enterprise Self Service is a state-of-the-art solution for identity administration and access control. The Enterprise Self Service delivers the functionalities of web access policy creation and enforcement, user self-registration and self-service, delegated administration, password management, and reporting. Having 3 access levels provides the flexibility and reach necessary in today’s complex business environment. With CionSystems Enterprise Self Service you can authenticate and manage: According to a recent report, about 1 in 4 calls to IT Help Desks involve resetting expired passwords, and unlocking user accounts. CionSystems saves you time and money by allowing employees to self-manage their accounts without having to call the Help Desk. This results in less downtime and increased satisfaction with IT processes. Enterprise Self Service also exposes a web service API for Multifactor Authentication. This web service API is exposed to external clients to authenticate the users with Enterprise Self-service application. The external client just needs to provide a username, a password as the first factor of authentication, and the second factor to authenticate will be to validate using: