Entrata | Workflos AppStore

Entrata

4.4

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Entrata is a property management software provider with a single-login, open-access platform. They offer a variety of online tools including websites, mobile apps, payments, lease signing, accounting, and resident management. Their platform serves the Multifamily, Student, Military, Commercial, and Affordable Housing segments and they have an open API and third-party integrations. They serve more than 20,000 apartment communities nationwide.

Website

http://www.entrata.com/

Developer

Entrata, Inc.

HQ Location

Lehi, UT

Year Founded

2003

Number of Employees

2,016

Twitter

@EntrataSoftware

Strengths

Automation

Automates property management tasks
Integration

Integrates with various property management systems
Customization

Allows for customization of workflows and reports

Weaknesses

Pricing

Pricing can be expensive for smaller property management companies
Learning Curve

May require some training to fully utilize all features
Customer Support

Customer support can be slow to respond

Opportunities

Opportunity to expand into new markets
Opportunity to form partnerships with other property management companies
Opportunity to add new features to stay competitive

Threats

Competition from other property management software providers
Economic downturn could lead to decreased demand for property management software
Security breaches could lead to loss of customer trust

Ask anything of Entrata with Workflos AI Assistant

http://www.entrata.com/

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Review Distribution

👍

High - rated users

Entrata makes the multifamily industry so much easier. They are always updating their software with amazing innovation. The settings and features are endless. They have a full time support team, trainers who do daily webinar trainings, as well as the option to come out on site and train, and they also offer a customer success manager who works with you daily to ensure that your company is succesfull while using Entrata.Because of the large amount of setting and feautre options, Entrata can get messy quickly. They also have struggles at times when it comes to large influxes such as rent week or stundent turn as well as when they release one of their updates every two months.
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Average - rated users

Entrata has a ton of customizable options, which sounds great from a marketing perspective to make each property different. There are a ton of reporting features which is nice, as well.There are so many things I feel like are almost there, but need to be engineered further. Special displays on the website cannot be customized, and so they never look right with the rest of the prospect portal. Photo layouts in photos and tours pages cannot be clicked on to zoom in on an image, I think that hurts any desktop users ability to see our amenities. The fact that photos are not automatically resized when setting up prospect portal is so time consuming. We migrated to Entrata from another software, so over the span of a couple months I had to resize photos for every slot in propsect portal for over 20 properties.