Eptica Email Management
3.9
1

Not Claimed

Eptica Email Management is a solution that aims to improve email customer service by providing faster replies, better quality answers, and reduced costs.
Developer
Enghouse Systems
HQ Location
N/A
Strengths
  • Efficient email management

    Automated email routing and prioritization

  • Multilingual support

    Ability to handle emails in multiple languages

  • Customizable workflows

    Tailored workflows to fit specific business needs

Weaknesses
  • Limited social media integration

    Inability to handle social media messages

  • Complex setup process

    Requires technical expertise to set up and configure

  • Expensive pricing

    Higher pricing compared to competitors

Opportunities
  • Increasing need for efficient email handling in businesses
  • Opportunity to expand into new regions and industries
  • Potential to integrate with other SaaS products for a more comprehensive solution
Threats
  • Competition from established email management solutions
  • Changing customer needs and preferences
  • Growing concerns over data privacy and security

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http://www.enghouse.com
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Eptica Email Management Plan

Eptica Email Management offers three pricing plans starting at $1,000 per month, with features such as AI-powered automation and customizable templates.
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