ExactCall
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ExactCall offers agents the ability to deliver necessary information through audio or text messaging.
Strengths
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Easy to use
Intuitive interface and simple setup process
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Customizable
Flexible call routing and personalized greetings
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Affordable
Competitive pricing for small businesses
Weaknesses
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Limited features
Lacks advanced call center functionality
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No mobile app
No option for on-the-go management
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No international numbers
Only supports US and Canada phone numbers
Opportunities
- Add more advanced call center capabilities
- Create a mobile app for on-the-go management
- Add support for international phone numbers
Threats
- Other SaaS call center providers with more features
- Decreased demand for small business services
- New laws or regulations affecting call center operations
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ExactCall Plan
ExactCall offers a tiered pricing strategy with three versions ranging from $19.99 to $49.99 per month, each with increasing features.
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