FareHarbor | Workflos AppStore

FareHarbor

4.7

1,053

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FareHarbor is a cloud-based tour and activity booking solution that offers online booking management and payment portals. It integrates with user websites and is designed to work on desktop and mobile devices. The user dashboard provides a calendar, booking details, and booking management tools through a single interface. Users can filter bookings by activity type and view customer payment details for individual activities and pending dues. FareHarbor can be integrated with existing websites.

Website

https://fareharbor.com/

Strengths

User-friendly interface

Easy to use for both customers and business owners
Customizable booking options

Allows businesses to tailor their booking process to their specific needs
Mobile-friendly

Customers can easily book and manage reservations on their mobile devices

Weaknesses

Limited integrations

Does not integrate with as many third-party apps as some competitors
Pricing structure

Pricing can be confusing and may not be cost-effective for smaller businesses
Limited reporting capabilities

Reporting features are not as robust as some competitors

Opportunities

Could increase market share by integrating with more third-party apps
Could expand into new markets outside of the US
Could attract more businesses by offering more detailed reporting capabilities

Threats

Facing competition from other booking software providers
A recession could lead to decreased demand for travel and tourism activities
Negative reviews could harm the company's reputation and lead to decreased sales

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https://fareharbor.com/

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Review Distribution

👍

High - rated users

Customers are very satisfied with FareHarbor's customer support, ease of use, and robust report function. Customer support is excellent and responsive. The system is easy to use and the report function is robust.
🤔

Average - rated users

Customers have mixed feelings about FareHarbor's integration with their website and other systems, as well as the difficulty of issuing refunds or changing reservations. Integrating with the website is easy, and the report function is robust.Integrating with other systems is difficult, and issuing refunds or changing reservations can be confusing.
👎

Low - rated users

Customers have significant concerns about FareHarbor's customer support, billing practices, and technical issues. Customer support is unresponsive and unhelpful. Billing practices are unclear and confusing. Technical issues cause significant problems for customers.