FedEx Ship Manager | Workflos AppStore

FedEx Ship Manager

4.2

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FedEx offers a SaaS solution called FedEx Ship Manager that allows users to ship packages from anywhere with internet access and a FedEx account number. Employees can manage their own shipments, increasing efficiency in the organization. Shipping Administration is a feature that allows a single administrator or group of users to centrally manage and control shipments processed by individuals from different locations within the company. The administrator can configure shipping options, restrict services, customize reference information, and run reports on shipping activity.

Website

http://www.fedex.com/us/ship-manager/

Strengths

Efficient

Saves time and streamlines shipping process
User-friendly

Easy to use interface and customizable options
Integration

Integrates with various e-commerce platforms and accounting software

Weaknesses

Cost

Can be expensive for small businesses
Limited features

May not have all the features needed for complex shipping needs
Customer support

Customer support can be slow to respond

Opportunities

Opportunity to expand to new markets and regions
Opportunity to add new features and improve existing ones
Opportunity to form partnerships with other shipping and logistics companies

Threats

Competition from other shipping and logistics companies
Changes in shipping regulations and policies
Economic downturn can lead to decreased demand for shipping services

Ask anything of FedEx Ship Manager with Workflos AI Assistant

http://www.fedex.com/us/ship-manager/

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Review Distribution

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High - rated users

FedEx Ship Manager has all of the features one would expect from a shipping tool (price estimation, label creation/printing, tracking) all in one convenient piece of software. Custom shipping profiles are also possible--which is very useful for those shipping multiple packages to the same location. FedEx Ship Manager is easy to use with an intuitive interface. It has proven to be a useful tool for me as I ship out waves of packages to purchasers. It makes things easy and really speeds up the process with its workflow optimizations. The tracking reports allow me to follow-up quickly with any customer questions and make sure packages are getting where they need to go.Sometimes the tracking information is less detailed than I would like. However, that is more an issue with the FedEx logistics system than the software itself.
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Average - rated users

FedEx software is within the online portal. It offers ease of use to pay for shipping of goods ranging anywhere from legal documents, requiring paid signatures to be witnessed upon delivery by the driver, to delivery of merchandise such as refrigerators, televisions, DVD players, or perishables and clothings. Price of shipments are usually determined by weight, and whether you choose to insure your product in case of it being lost or damaged during transit, whether you want a signature of recipient, and how quickly you prefer the shipment. The FedEx Ship Manager permits users to gain tracking numbers and send world wide with relative ease. One can also use it for purchase of office supplies.Delivery drivers have proven to be unreliable careless about doortag numbers being placed carelessly on the building without utilizing callbox for entry and delivery. If you contact FedEx without a DoorTag. Number and finally discover how to speak to a human employee, they offer absolutely no way of locating your goods or parcel as the recipient.
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Low - rated users

There are times when I have a package coming to my home, but I have to run to the store or office and am not sure if I will be able to receive it in time. I have used Fex Ex-manager many times to manage my deliveries to either have the package sent to my apartment complex office or held at a nearby fed ex location to ensure I get my package.It would make things easier if I could track deliveries with a GPS view to see exactly where my package is en route.