FieldOne is a service management platform providing field service companies with powerful tools to streamline their business processes. FieldOne is an innovative, secure and scalable service management platform, providing real-time mobility across every major device. It is trying to address the complex challenges their customers face in managing enterprise field service organizations. This solution an integrated automated routing engine, powerful but simple to configure WEB portals, Integrated Voice Response (IVR) and a centralized mobility management platform.