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User-friendly interface
Easy to navigate and use
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Comprehensive legal practice management
Includes time tracking, billing, document management, and more
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Integration with Westlaw legal research
Seamlessly integrates with Westlaw for easy access to legal research
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Limited customization options
Not highly customizable to fit specific needs
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Pricing
Can be expensive for small law firms
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Limited mobile app functionality
Mobile app is not as comprehensive as desktop version
- Potential to expand globally
- Opportunity to integrate with other legal software for increased functionality
- Opportunity to offer more customization options to fit specific needs
- Competing with other established legal practice management software
- Changes in regulations could impact the software's functionality
- Potential for cybersecurity threats and data breaches
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Review Distribution
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High - rated users
The platform is intuitive and customizable. The system is quick and has everything needed to run a firm. The project management team is professional, prompt, and helpful. They have gone above and beyond expectations and provided amazing customer service.A 'batch' time entry option for cases would be helpful.
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🤔
Average - rated users
Easy to use and intuitive. The link to WestlawNext and Doc & Form Builder is helpful. The Deadline Assistant integration is helpful as well.The price is not worth it as all the programs can be used separately. It requires a contractual commitment and can be expensive when adding users. It doesn't work on Outlook running in Terminal Server (RDP), and it's wonky even on the desktop. The add-ins do not work with Outlook for Mac. There's no way to export matters or transfer them to an associate who is leaving the firm. It requires a lot of hassle to move an associate from your firm to another one. There is no way to mass-close multiple matters at once.
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đź‘Ž
Low - rated users
Easy to use and intuitive. The link to WestlawNext and Doc & Form Builder is helpful. The Deadline Assistant integration is helpful as well.The price is not worth it as all the programs can be used separately. It requires a contractual commitment and can be expensive when adding users. It doesn't work on Outlook running in Terminal Server (RDP), and it's wonky even on the desktop. The add-ins do not work with Outlook for Mac. There's no way to export matters or transfer them to an associate who is leaving the firm. It requires a lot of hassle to move an associate from your firm to another one. There is no way to mass-close multiple matters at once.
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Firm Central Plan
