Frame AI
4.4
16
Frame AI is a SaaS platform that helps CX and Support teams improve customer interactions by measuring customer sentiment, effort, and service cost with proprietary CX scores. Customers see an increase in satisfaction, a reduction in effort, and a decrease in service cost. The platform unifies all customer feedback into a single hub, measures every interaction in every channel, and activates feedback that moves the needle faster. Companies like Fastly, Calendly, and Pendo trust Frame AI to manage enterprise customer feedback loops.
Strengths
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Automated insights
Frame AI provides automated insights to help businesses make data-driven decisions.
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Real-time monitoring
Frame AI offers real-time monitoring of customer feedback across multiple channels.
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Customizable alerts
Frame AI allows users to set up customizable alerts for specific keywords or topics.
Weaknesses
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Limited integrations
Frame AI has limited integrations with other software and platforms.
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Limited language support
Frame AI currently only supports English language feedback.
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Limited data sources
Frame AI only analyzes data from a limited number of sources, such as social media and review sites.
Opportunities
- Frame AI has the opportunity to expand into new markets and languages.
- Frame AI can increase its value proposition by integrating with more software and platforms.
- Frame AI can develop more advanced analytics features to provide deeper insights to users.
Threats
- Frame AI faces competition from other customer feedback analysis software providers.
- Frame AI may face challenges with data privacy regulations and compliance.
- An economic downturn could lead to decreased demand for Frame AI's services.
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https://frame.ai/
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Frame AI Plan
Frame AI offers a tiered pricing model with three versions, starting at $999/month, each with increasing features and capabilities.
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