Fusion Unified Communications
4.7
5
Fusion Connect Unified Communications is a cloud-based business communication service that offers a combination of Hosted Voice and Unified Communications collaboration tools. It allows employees to hold virtual meetings, screen and file share, whiteboard or annotate, instant message, and make calls from a single phone number from any device. Security is built-in with end-to-end encryption of messages, room names, and files. The platform integrates with many CRMs, Microsoft Outlook, Dropbox, G Suite, Jira, Salesforce, and more. Fusion Connect offers comprehensive service guarantees, including satisfaction, 100% uptime, rate lock for contract life, installation, and future-proof upgrades at no additional cost. As a Managed Communications Provider (MCP), Fusion Connect provides all the tools needed to stay connected, from phone services to call centers to UCaaS.
Strengths
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Integration
Seamless integration with various communication channels
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Scalability
Ability to scale up or down based on business needs
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Collaboration
Facilitates collaboration among team members
Weaknesses
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Complexity
May be too complex for small businesses
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Cost
Relatively expensive compared to other UC solutions
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Reliability
May experience downtime or service disruptions
Opportunities
- Growing demand for UC solutions in the market
- Opportunity to expand into new markets or regions
- Opportunity to innovate and improve the product
Threats
- Intense competition from other UC providers
- Changes in regulations or compliance requirements
- Increased risk of security breaches or cyber attacks
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https://www.fusionconnect.com
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Fusion Unified Communications Plan
Fusion Unified Communications offers a tiered pricing strategy with three versions, starting at $19.95 per user per month, with increasing features.
Basic
Please Inquire
Per User
Includes calling services, with the popular voice and routing features businesses require. Plus UC features listed below:
Messaging with Teams and Spaces; Multi-Party Chat
Join as Meeting Participant
Voice & Video Conferencing
File Sharing, Whiteboarding / Annotation
Desktop & App Screen Share
Full Screen / Gallery Views
Browser Guest Experience
Space Meetings (25)
Device Pair with Cisco Endpoints
Standard
Please Inquire
Per User
Includes calling services, with the popular voice and routing features businesses require. Plus UC features listed below:
Messaging with Teams and Spaces; Multi-Party Chat
Join as Meeting Participant
Voice & Video Conferencing
File Sharing, Whiteboarding / Annotation
Desktop & App Screen Share
Full Screen / Gallery Views
Browser Guest Experience
Space Meetings (100)
Device Pair with Cisco Endpoints
Personal Meeting Room (100)
Call-In Audio Number
Scheduled Meetings
Premium
Please Inquire
Per User
Includes calling services, with the popular voice and routing features businesses require. Plus UC features listed below:
Messaging with Teams and Spaces; Multi-Party Chat
Join as Meeting Participant
Voice & Video Conferencing
File Sharing, Whiteboarding / Annotation
Desktop & App Screen Share
Full Screen / Gallery Views
Browser Guest Experience
Space Meetings (300)
Device Pair with Cisco Endpoints
Personal Meeting Room (1000)
Call-In Audio Number
Scheduled Meetings
Join from Video System
Lock Meetings
Record Meetings
Auto Transcription
Floor Control
Presenter/Password Protection Controls
Media Quality Indicator
Remote Desktop Control
SSO Free Forever
Manage Zoom, Slack, Microsoft Teams, Google Sheets, Microsoft SharePoint, Miro, Confluence, Calendly, Airtable, BlueJeans Meetings with SSO
