Giva
4.8
46
Giva is a cloud-based IT help desk that offers ticketing, knowledgebase, asset management, change management, dashboards, self-service portal, user satisfaction surveys, reporting and a mobile app at an affordable price. It is intuitive and easy-to-use, customizable without programming, and can be deployed in just days with only 1 hour of training required. Giva features robust reporting and dashboards for higher quality decision making and automated workflows to eliminate manual tasks.
Strengths
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Customizable
Allows for tailored solutions to meet specific business needs
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User-friendly interface
Easy to navigate and use, reducing training time and increasing productivity
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Robust reporting capabilities
Provides detailed insights and analytics for informed decision-making
Weaknesses
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Limited integrations
May not seamlessly integrate with all existing software and systems
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Limited customization options
May not offer as much flexibility in customization as some competitors
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Limited mobile functionality
May not have all the features available on mobile devices as on desktop
Opportunities
- Can increase market share by expanding integrations with other software and systems
- Can increase market share by expanding mobile functionality and features
- Can increase market share by expanding customization options to meet more specific business needs
Threats
- May face increased competition from other SaaS providers offering similar solutions
- May face decreased demand due to economic downturn or budget cuts
- May face decreased trust and reputation damage due to security breaches or data leaks
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Giva Plan
Giva offers a single pricing plan with all features included at a flat rate of $29 per user per month.
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