Giveffect
4.1
93

Not Claimed

Giveffect is a SaaS platform that offers fundraising, event management, online donations, offline gift tracking, volunteer management, donor management, and constituent relationship management software for nonprofits.
Developer
Giveffect, Inc.
HQ Location
San Francisco, CA
Year Founded
2012
Number of Employees
13
Twitter
Strengths
  • All-in-one platform

    Integrated suite of tools for fundraising, donor management, and event planning

  • Customizable

    Flexible and customizable to fit the unique needs of non-profit organizations

  • User-friendly

    Intuitive and easy-to-use interface for non-technical users

Weaknesses
  • Limited integrations

    Fewer integrations with third-party tools compared to competitors

  • Pricing

    Relatively expensive compared to other non-profit software solutions

  • Customer support

    Some users report slow response times from customer support

Opportunities
  • Increasing demand for non-profit software solutions presents growth opportunities
  • Potential to expand integrations with other popular non-profit tools
  • Opportunity to expand into new international markets
Threats
  • Intense competition from other non-profit software providers
  • Non-profit organizations may have less funding during economic downturns
  • Potential data breaches or security issues could harm the company's reputation

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Review Distribution

  • 👍
    High - rated users

    Giveffect is a powerful all-in-one platform that streamlines the coordination and management of nonprofit organizations so staff and volunteers can focus on making a positive impact. You’ll be hard-pressed to find another tool out there with such a comprehensive set of tools specifically designed to serve the nonprofit industry. But what really makes this platform stand out is the people behind the scenes. It’s been a pleasure working with the Giveffect team. Their desire to help nonprofits make a difference drives them to continually serve their clients at a higher level.Nothing at all to dislike. We are excited about the platform and have found that Giveffect checks all the boxes to solve some of the toughest challenges nonprofits face when it comes to collaboration, data fluidity, donor tracking, and much more.

  • 🤔
    Average - rated users

    The chat feature is such a great tool. It is so helpful to get a quick response when I need it!.There are a lot of things that still need to be updated to best accommodate our organization's needs, and new features that we request take awhile to be added, or still have yet to be.

  • 👎
    Low - rated users

    This software is easy to use, intuitive, and the knowledge base and on boarding are well done. After orientation and with the help of customer support, our team quickly got a handle on our average tasks. The CRM features are very easy to get at a glance overviews of donors & I feel that we have a better handle on our prospecting since switching to this software.The data migration progress for us was glitchy in our membership. Their automation was one of the reasons we wanted to switch, however, their automation when it doesn't work correctly can be a nightmare. During migration, their system encountered a glitch that ended up emailing over 700 donors with information about their membership expiring, even when it wasn't. While you're given a 2 week review to make sure your data is correct, it is useless if something like this happens as the database is "live" and will communicate with donors for a glitch like this. Our other issue is the membership module is quite basic and does not meet our needs. During our trial, we asked our sales rep about membership tiers to address the issue and she believed it was an easy fix. When we got to our transition in June, we questioned work arounds with our client success team. For 5 months, we have been chasing them down for answers. Their client success team and a separate feedback team keep promising that product team is working on a fix and deadlines pass with no communication and no fix. They have actively ghosted us on the issue now and it is appalling. They were promoted as incredibly responsive and were until we encountered a problem and now it just feels like we are being strung along for the duration of our 1st year contract. While software problems are to be expected the lack of customer service is awful and our biggest issue with this system.

Media

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Giveffect Plan

Giveffect offers a tiered pricing model with three versions ranging from $199 to $499 per month, each with increasing features and functionality.
Starter $ Contact Us Per Month
Best for smaller Nonprofits Up to 5,000 Donor/Volunteer Records 5 Admin Users 9 Connected Systems (including CRM, Online Giving & Merchant System, Events & Fundraising Management, Volunteer Management, Marketing & Communications, and more)
Ultimate Lite $ Contact Us Per Month
Best for growing Nonprofits Up to 30,000 Donor/Volunteer Records 5 Admin Users 10 Connected Systems (including CRM, Online Giving & Merchant System, Events & Fundraising Management, Volunteer & Nonprofit Management, Marketing & Communications, Website & Web hosting, and more)
Ultimate $ Contact Us Per Month
Best for larger Nonprofits Up to 100,000 Donor/Volunteer Records 10 Admin Users 10 Connected Systems (including CRM, Online Giving & Merchant System, Events & Fundraising Management, Volunteer & Nonprofit Management, Marketing & Communications, Website & Web hosting, and more)
Ultimate+ $ Contact Us Per Month
Best for large and growing Nonprofits Unlimited Donor/Volunteer records Unlimited Admin Users Unlimited Training & Support 10 Connected Systems (Including CRM, Online Giving & Merchant System, Events & Fundraising, Volunteer & Nonprofit Management, Marketing & Communications, Smart Automation, Website & Web Hosting, and more)
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