Glance | Workflos AppStore

Glance

4.3

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Glance is a SaaS solution that allows sales reps, service reps, or trainers to join customers on a site or app, see their screen, and provide hands-on guidance. It is compliant with privacy and security requirements and integrates with popular CRMs and support tools. Glance aims to deliver a personal, hands-on customer experience that shortens call handling time, drives revenue opportunities, and turns customers into raving fans.

Website

http://www.glance.net

Developer

Glance

HQ Location

Wakefield, MA

Year Founded

2000

Number of Employees

Twitter

@glancenetworks

Strengths

Ease of use

Intuitive interface and simple navigation
Real-time collaboration

Allows for seamless collaboration between team members
Customizable branding

Ability to customize the platform to match your brand

Weaknesses

Limited integrations

Not as many integrations as some other SaaS products
Limited features

May not have all the features some users are looking for
Limited customer support

Customer support may not be as responsive as some users would like

Opportunities

Could expand integrations to appeal to more users
Could add more features to compete with other SaaS products
Could improve customer support to increase user satisfaction

Threats

Competition from other SaaS products in the market
Economic downturn could lead to decreased demand for SaaS products
Security concerns could lead to decreased trust in the product

Ask anything of Glance with Workflos AI Assistant

http://www.glance.net

Apolo

Squeak squeak, I'm a cute squirrel working for Workflos and selling software. I have extensive knowledge of our software products and am committed to providing excellent customer service.

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Review Distribution

👍

High - rated users

Glance is simple and easy to use. We have used Glance for screen sharing for 5 years now. The program itself is super easy to install and manage. The nice feature about it is the ability to take control of the hosts screen with their permission and makes remote desktop troubleshooting much easier. Glance also will provide each user with a free of charge audio conference line!.The only downfall to Glance is you cannot have audio like you can with some other screen sharing programs however they make up for this by offering free teleconference lines for all users.
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Average - rated users

Gets the job done but less inviting compared to Zoom.Sending invite codes, connecting audio separately.