GLPI
4.4
87

Not Claimed

Teclib is an official editor of the open source ITSM software GLPI, which offers a wide range of features and plugins for service management, including service desk, asset management, reports, administrative and financial management of assets, software inventory and license management, knowledge base and FAQ, statistics, API integration, Android-based devices inventory, and a cloud version.
Developer
TECLIB
Suitable for enterprise
Startups、SMEs、Agencies、Enterprises
HQ Location
Paris, Île-de-France
Year Founded
2015
Number of Employees
16
Twitter
Strengths
  • Open-source

    Free to use and modify

  • Customizable

    Can be tailored to specific needs

  • Asset management

    Effective tracking of hardware and software assets

Weaknesses
  • Complexity

    Steep learning curve for new users

  • Limited support

    Community-based support may not be sufficient for some users

  • Interface

    Interface can be overwhelming and cluttered

Opportunities
  • Can be integrated with other software for enhanced functionality
  • Potential to move to a cloud-based solution for increased accessibility
  • Opportunity to develop a mobile app for on-the-go asset management
Threats
  • Competition from other open-source and proprietary asset management software
  • Potential security vulnerabilities due to open-source nature
  • Lack of development and updates may lead to obsolescence

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Review Distribution

  • 👍
    High - rated users

    GLPI is a very complete software package that has innumerable advantages for an IT company, it is based on the vertical of ITIL to manage the IT resources of an organization.Currently I do not have to contribute in relation to the tool, since as it has been updated it has solved practically all the issues compared to a year ago.

  • 🤔
    Average - rated users

    It is free, and even if you are not dealing with IT resources, you can tailor this software to use it to manage your support service.The interface is dated, and initially may be very difficult to find where are the settings that the administrator want/need to change.

  • 👎
    Low - rated users

    GLPI has several functions that help you manage your ICT park in addition to helping you manage ICT.There's nothing relatively concerning that I don't like about the tool.

Media

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GLPI Plan

GLPI offers a free open-source version with basic features and a paid version with advanced features starting at $2.50/user/month.
GLPI Network Cloud $ 19 Per Month
The most advanced GLPI Network Cloud offer: all exclusive plugins included. Free backups Free updates Free data migration Unlimited support L.3 Helpdesk Asset Management Project Management Reports & statistics User Management Knowledge Base Financial Management CMDB
GLPI Network Subscription Basic (for on-premise) $ 100 Per Month
Up to 500 assets or up to 10 users with a standard profiles (1 year) 1 production instance and 1 testing instance Support L.3 Exclusive plugins Editor´s guarantee
GLPI Network Subscription Standard (for on-premise) $ 300 Per Month
Up to 5000 IT assets or up to 50 users with Standard interface. 2 production instances and 2 testing instances Support L.3 Exclusive plugins Editor´s guarantee
GLPI Network Subscription Advanced (for on-premise) $ 1 Per Month
From 5001 assets or from 51 users with a standard profiles (1 year) . 4 production instances and 4 testing instances Support L.3 unlimited Exclusive plugins Editor´s guarantee
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