Goliath Performance Monitor with embedded intelligence and automation enables IT professionals to anticipate, troubleshoot and document end-user experience issues regardless of where IT workloads or users are located. It focuses on the three main areas most likely to raise a support ticket: initiating a logon, the logon process and in-session performance. Our technology is designed to proactively alert IT professionals to end-user experience issues before they happen, and – if they do – provide the data to troubleshoot quickly. It also provides objective evidence in the form of reports and historical metrics so that proof exists to justify fix actions to prevent future issues.