GoServicePro
4.2
3

Not Claimed

Software designed for managing and dispatching field service technicians.
Strengths
  • Customizable

    Can be tailored to specific business needs

  • Mobile-friendly

    Can be accessed and used on mobile devices

  • Real-time updates

    Provides up-to-date information on service requests and work orders

Weaknesses
  • Limited integrations

    May not integrate with all necessary software or systems

  • Steep learning curve

    May take time and resources to fully train employees on the software

  • Limited reporting options

    May not offer all necessary reporting features or customization options

Opportunities
  • Can be used in various industries and markets
  • Can be used for remote service requests and work orders
  • Can expand integrations with other software and systems
Threats
  • May face competition from larger, more established software providers
  • May see decreased demand during economic downturns or recessions
  • May face security breaches or concerns with sensitive customer data

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http://goservicepro.com/service-excellence/dispatch-board/
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Review Distribution

  • 👍
    High - rated users

    Customers are highly satisfied with GoServicePro and find it to be a great tool for IT departments. It even saves details from emails sent by the creator. Great tool for IT departments, saves details from emails.

  • 🤔
    Average - rated users

    Customers have mixed feelings about GoServicePro. While it is a useful tool for IT departments, it is not very user-friendly for business users. Only the ticket requestor on the business side can update the ticket without any help from the IT Help Desk. Useful tool for IT departments.Not user-friendly for business users, only ticket requestor can update ticket without IT Help Desk.

  • 👎
    Low - rated users

    Customers are dissatisfied with GoServicePro and have experienced issues with the software. They have reported slow response times, difficulty with customization, and poor customer support. Slow response times, difficulty with customization, poor customer support.

Media

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GoServicePro Plan

GoServicePro offers a tiered pricing model with three versions, starting at $49/month, each with increasing features and functionality.
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