GoTo Resolve
4.4
151

Not Claimed

GoTo Resolve is an all-in-one IT support software designed for SMBs. It offers a consolidated tool for IT professionals to engage, identify problems, and fix issues faster. It includes conversational ticketing and a zero trust architecture, and is free to use. Features include conversational ticketing and mobile device support.
Strengths
  • Efficient

    Quickly resolves IT issues

  • User-friendly

    Easy to use interface

  • Customizable

    Can be tailored to specific business needs

Weaknesses
  • Limited features

    May not have all the features needed for complex IT issues

  • Expensive

    Higher cost compared to other IT resolution software

  • Dependent on internet

    Requires internet connection to function

Opportunities
  • Increasing demand for IT resolution software
  • Potential to integrate with other business software
  • Opportunity to expand into new geographic markets
Threats
  • Competing IT resolution software in the market
  • Potential security breaches or data leaks
  • Decreased demand due to economic recession

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https://www.goto.com/it-management/resolve
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Media

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GoTo Resolve Plan

GoTo Resolve offers a tiered pricing model with three versions, starting at $19/month, each with increasing features and capabilities.
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