GUURU
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GUURU is a SaaS company founded in Switzerland in 2016 that provides an omnichannel solution for companies to resolve first-level support inquiries through a single platform. The solution is powered by the most experienced and skilled customers and includes a smart routing engine to ensure real-time and efficient responses through the chatbot, customers, or agents.
Strengths
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Expertise
Access to a network of experts in various fields
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Customization
Tailored solutions to meet specific business needs
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Scalability
Ability to handle large volumes of customer inquiries
Weaknesses
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Pricing
Relatively high pricing compared to competitors
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Integration
Limited integration options with other software
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Language Support
Limited language support for non-English speaking customers
Opportunities
- Opportunity to expand into new markets and industries
- Potential partnerships with other software providers
- Opportunity to integrate AI technology for improved customer service
Threats
- Intense competition from established players in the market
- Potential impact of economic downturn on customer demand
- Potential impact of regulatory changes on business operations
Ask anything of GUURU with Workflos AI Assistant
https://www.guuru.com/en/
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GUURU Plan
GUURU offers a tiered pricing model with three versions, ranging from $49 to $199 per month, with increasing features.
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